Ticket refunds will be given to visitors holding tickets for the Okamoto Taro: A Retrospective exhibition scheduled for today, September 19, who were unable to visit the museum due to the typhoon.
– If you purchased your ticket through Lawson Ticket or a Lawson or Ministop store
You can receive a refund in the following way starting September 22. Please get your refund from the service or store you purchased your ticket from after confirming the following details about how to get your refund.
How to get your refund
Details on how to get your refund can be found here.
* Period for refunds: September 22 – October 2, 2022
– If you purchased your ticket on the museum’s ticket site
The date and time of tickets scheduled for today can be changed until 22:00 on September 19, 2022. So please change the date and time of your ticket if you wish to visit the museum on another day. Details on how to change the date and time can be found here.
If you are unable to visit the museum on another day, please contact us through the inquiry webpage on the museum’s ticket site and let us know that you want a refund, and provide us with the following information. We will provide you with a refund once we have confirmed your purchase.
Please provide the following information when you contact us:
· The email address that you registered with us.